Frequently Asked Questions
Everything you need to know about your Underbrush experience.
What is the standard shipping timeframe?
We process orders within 1-2 business days. Standard shipping typically takes 3-7 business days within the continental US, while international shipping may take 10-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to generate a prepaid shipping label.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit.
Are your materials sustainably sourced?
Yes, Underbrush is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and low-impact dyes in all our seasonal collections.
Can I change or cancel my order after it's placed?
Because we aim to ship orders as quickly as possible, we can only accommodate changes or cancellations within 60 minutes of order placement.
Do you offer international shipping?
We currently ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.